"The course improved my level of confidence to deal with situations and I now feel I have a better understanding of the Chinese and Russian cultures."
Developing World-Class Customer Service
Customer Service Academy, Berkeley Group
“I’ve gained a better understanding to cultural differences. I definitely suggest colleagues go on this to learn that something may be classed as ‘rude’ but it’s merely a misunderstanding.”
Cultural Diversity & Inclusion
Be the first to read our monthly cultural newsletter, a snapshot of a country's business culture, an ideal quick read for those who work internationally. So far this year we have focused on Japan (our most recent), Australia, Bangladesh, Canada, Luxembourg, ME, Saudi Arabia and Vietnam. Don't forget to enter our competition too!