Comprehensive Cross-Cultural Training Programmes

Cross-Cultural Training with Babel

We design and deliver effective cross-cultural learning experiences. The focus and content of our programmes are based on exploring your learning needs, the time you have available, the expected outcomes and target audience. They generally cover the following skills:

• Adaptation: Strategies for adjusting and acclimating to new cultural environments when living or working abroad.
• Cultural Awareness: Understanding and appreciating cultural differences, including values, customs, traditions, and communication styles of different cultures.
• Communication: Improving cross-cultural communication skills, including active listening, empathy, and the ability to adapt communication styles to different cultural norms.
• Conflict Resolution: Learning how to address and resolve conflicts that may arise due to cultural differences and finding constructive ways to manage disagreements.
• Global Leadership: Techniques and strategies for leading diverse teams and fostering inclusivity within organisations.
• Global Business Etiquette: Learning about cultural norms and etiquette in the context of global business interactions, including greetings, gift-giving, and business practices.
• Multi-cultural Teamwork: Understanding the dynamics of working in multi-cultural teams and enhancing collaboration and team cohesion.
• Negotiation Skills: Understanding how cultural differences can affect negotiation processes and strategies for effective cross-cultural negotiation.

Course Structure

We use surveys or a focus group discussion to explore your needs, perspectives and experiences, helping us tailor the content, manage outcomes and maintain the high satisfaction evaluations we receive.

Our training is highly interactive and practical with opportunities for sharing insights and perspectives and working out real ways of applying the tools and models on offer.

Participants will receive frequent feedback and practical advice from the trainer on how they can further improve their communication style. At crucial stages, they will be invited to declare what they are taking away and how they will implement the ideas in their dealings with colleagues, clients and stakeholders in the workplace.

After delivery, we use surveys to collect feedback from the participants. We can also conduct pre- and post-training assessments, schedule follow up interviews with participants after a few months to gather more in-depth feedback about their experience, the practical application of what they learned, and any challenges they faced to see if they are applying what they learned.

Formats and Duration

No matter how specific your needs, we will help you define your own learning solution. Our formats and durations include:

• Face-to-face, online, virtual classroom or blended learning
• One-to-one, small teams or large audiences
• Taster sessions, bi-weekly or weekly impactful sessions, half-day short courses, classic 1-day workshops, immersive and specialist workshops
• Online psychometric questionnaires and feedback process
• Country-specific videos, scripted and recorded especially for you.

Benefits

Cultural training provides an efficient way of quickly developing the knowledge, skills and behaviours for successfully working internationally. Tangible benefits include

• Increased productivity and retention
• Improved customer service and reduced complaints
• Improved relationships between clients, stakeholders and peers
• Increased job satisfaction.

Our programmes are delivered by experts in a way that ensures delegates practice new behaviours straight away in their day-to-day activities. This may be taking a different approach to getting a partner’s buy-in or resolving a conflict, adapting presentations for non-native English speakers, writing effective emails to improve team exchanges or negotiating successfully with new partners.

In our experience, insightful organisations fully understand the accelerated speed with which projects succeed, assignments go smoothly and relationships flourish all as a result of training. Given the enormous costs associated with global projects, how could developing cultural competencies required for their success, ever be seen as simply a “nice-to-have”?

To learn more about our cross-cultural training programmes and how we can add value to your business, contact us now and we can explore different options that will provide tangible results for your organisation.