Telephone 020 8295 5877
Telephone 020 8295 5877
Are you looking to develop the management skills of your leaders to enhance their personal effectiveness and create a positive impact on their teams and your organisation?
By equipping executives with important skills such as feedback and performance management, interpersonal teamwork, negotiating and presenting, personal effectiveness and time management, you can ensure that your leaders will collaborate more confidently with international colleagues, adapt to varying market dynamics, and drive global business success. Developing these skills not only fosters a more inclusive and harmonious work environment but also enhances your organisation’s ability to thrive in a rapidly evolving global landscape.
We design and deliver effective training solutions. The focus and content of our programmes are based on exploring your learning needs, the time you have available, the expected outcomes and target audience. They cover in-demand skills such as:
Babel’s tailored management development courses offer several distinct benefits compared to generic training programmes.
Our courses focus on the specific skills and competencies that are most important for your role or the challenges you face in your work environment. You spend time learning only what’s necessary for your job, avoiding irrelevant content and maximising the return on your investment in training.
Tailoring the course to your individual needs and organisational contexts increases engagement, as participants see the direct relevance to their day-to-day responsibilities. When employees see that the organisation is investing in a programme designed specifically for their success, it can boost morale and motivation.
Whether the course is online, in-person or blended, our experienced trainers can adapt to different learning styles, paces, and language barriers. Furthermore, as the needs of your organisation evolve, our courses can be adjusted to address new challenges or goals. Feedback from participants can be used to continuously refine and improve the course content, ensuring it remains relevant and effective over time.
Effective feedback is at the heart of successful management. Whether it’s communicating succinctly or actively listening, the ability to convey ideas and understand others is vital. This is particularly true for leaders collaborating with multiple stakeholders where communication skills can make or break a project. By investing in feedback and performance management training for your managers, you empower them to lead with confidence, foster collaboration, and build strong relationships both within and outside the organisation.
Inspired? Read our blog on ‘Feedback across Cultures’ and contact us to discuss your specific needs.
This course equips participants with the essential skills and strategies to negotiate effectively with partners from diverse cultural backgrounds. It provides a comprehensive framework for preparing and conducting negotiations, focusing on identifying key objectives, developing tactical approaches, handling challenging negotiators, and achieving desired outcomes. Additionally, the course emphasises the importance of understanding and incorporating cultural differences into the negotiation process. Participants will learn to recognise and apply critical cultural factors relevant to their international counterparts, enabling them to adapt their communication and negotiation styles for more successful interactions.
Click here to download a Course Outline and contact us to discuss your specific needs.
This course is designed to help participants become more impactful and confident presenters on a global stage. The programme emphasises the importance of thoroughly understanding your audience, crafting the right message, and ensuring it resonates effectively. Participants will learn how to tailor their presentations to diverse international audiences, maintaining engagement and interest through effective use of voice, body language, structure, and visuals. Additionally, the course covers strategies for staying in control during presentations and handling audience questions with poise.
Click here to download a Course Outline and contact us to discuss your specific needs.
This course is designed to equip participants with essential time management and self-management skills to enhance their personal productivity and achieve a sustainable work-life balance. Through a blend of theory, reflection, and practical exercises, participants will explore key principles and strategies for managing their time, handling stress, and communicating assertively.
Click here to download a Course Outline and contact us to discuss your specific needs.
The course's aim is clear: to enable you to craft compelling proposals that people not only listen to but act upon. Throughout the programme, you'll gain insights into your own influencing style, understanding its nuances and learning when to deploy a diverse set of tools and techniques. From building rapport to handling opposition with assertiveness, the course covers essential topics like modelling others' values, constructing convincing arguments, overcoming resistance, and navigating the politics of influence across various professional relationships.
Inspired? Read our blog on ‘Influencing across Cultures’ and contact us to learn more.
Our approach is based on the simple premise that effective management development is the process of enhancing the skills, knowledge, and abilities of managers to improve their leadership, decision-making, and overall performance in guiding teams and achieving organisational goals.
Our training courses are targeted and offer practical experiences tailored to the specific needs of our clients and their leaders. They can be aligned with the strategic direction of your company, ensuring that the skills developed are those that will drive the organisation forward.
The first step in designing a meaningful learning experience is to explore the prior experiences of the prospective participants, their perceived needs and their current level of competence. What type of change is envisioned, why and by whom? What are the motives and learning goals of the prospective participants? We are happy to recommend a realistic time frame to ensure the learning outcomes are met.
Our training is highly interactive and practical. We ensure there is variation in activities, interaction and sharing between participants, challenging content, something new, concrete advice and tips applicable to the participants’ context, respect for each other, confidentiality and plenty of take-aways that can be immediately applied.
Following our programmes, we use surveys to collect feedback from the participants. We can also conduct pre- and post-training assessments, schedule follow up interviews with participants after a few months to gather more in-depth feedback about their experience, the practical application of what they learned, and any challenges they faced to see if they are applying what they learned.
We understand that not every organisation needs a standard two-day offering. Some want more, and some less due to time or budget constraints. We will help you define the preferred duration and format, and our tailored offering can include:
Together with you, we determine whether the best training solution is face-to-face or online with a live trainer. We look at the nature of the content, the preferences and needs of the participants, logistical considerations, and the resources available. For shorter training sessions or one-time workshops, virtual training is ideal. For longer and more intensive programmes, face-to-face training is effective in maintaining participant engagement and focus.
Our focus is dedicated to achieving outstanding outcomes for our valued clients. Delve into our collection of client stories below and experience what sets us apart from the rest.
Our client began in 1844 and developed into the UK's number one specialist logistics provider of inbound services to the beverage industry. They provide solutions from wherever beverages are produced around the world. Their Supply Chain Team work in close collaboration with the retailers and alongside all the supply chain stakeholders to develop the best possible system of collaborative planning, forecasting and replenishment.
A training need arose to support 16 international Supply Chain executives located in Europe, South America, South Africa, Australia and New Zealand. Individually, they managed between 10 to 50 suppliers in their home countries. The firm’s annual conference and get-together was an ideal time to set aside a day of focused training to reinforce and advance their skills to develop strong engagement with existing suppliers and retailers.
The agreed brief was to focus on the skills required to create a powerful first impression, revisit and develop core communication skills, practise influencing models and tools and learn how to build win-win negotiation into supplier discussions. The session was designed to have frequent opportunities for practice and personal feedback, supported by short, interactive lectures.
Following the workshop, the Contracts and Operations Manager wrote to Babel to say “A note of thanks to you from the team for the support/encouragement throughout the day. The facilitating was impeccable, and the content was just right to whet the appetite for more. Everyone passes on their thanks … they loved it”.
Our client is a world-leading global fabless semiconductor company. In their fast-paced industry, their engineers often struggle to find the time to focus on tasks as they are managing so many incoming requests. The challenge is compounded by working with counterparts in multiple time zones across Europe, India and Taiwan.
The L&D Specialist turned to Babel to design a course that would encourage their teams to limit distractions and find focus. Our brief was to create an environment where their participants could say no to low-priority work, block out the latest and loudest requests, and commit their time and energy to the most important projects and people.
The content of our Personal Effectiveness and Time Management course includes the key to time management principles and self-management, handling stress and communicating assertively to gain control of your time. We help delegates make recommendations that people will listen to and act upon. The participants learn techniques for prioritising tasks and delegating, managing time spent in meetings/on emails/group chat, applying strategies for remote working, agreeing working methods and next steps and what they can do to help reduce stress, balance effectiveness and maintain efficiency.
The format of the training is delivered in-company as a one-day workshop and for international remote teams online with a live trainer in two x 3-hour sessions.
Our client builds award-winning housing developments throughout London and southeast England. Through their Sales Academy, they recruit and train people to become Sales Consultants within the business. Upon joining the Sales Academy, candidates undertake 9 weeks of intensive training to help them take the lead in helping the customer to identify and purchase their new homes.
Babel’s course is designed to enable the Sales Consultants to negotiate successfully with international customers. We guide them on how to prepare for a negotiation by identifying their ‘variables’ – and those of their customers – and setting targets and a bargaining range. They practise a 5-phase negotiation process and learn how to achieve movement in the negotiation and to manage the negotiation process.
The participants also learn how to adapt their style when negotiating with customers from other cultures, recognising the universal ‘good behaviours’ of negotiation which transcend culture and learning techniques for dealing with difficult customers, aiming towards a win-win relationship. The final exercise is a lively team negotiation which enables them to practise and embed the skills they have learned during the workshop.
Ready to take your team's management skills to the next level? Contact us today to discuss your training needs.
📩 Email: mail@babelgroup.co.uk
📞 Phone: +44 (0)208 295 5877
We look forward to working with you!
"The best and most relevant negotiation training course I have ever attended."
International Negotiation Skills Workshop
Sainsbury's Supermarkets
"Thought-provoking course which gives a great insight into other cultures and how to adapt and improve your own communication for the greater good."
Working Across Cultures
BNP Paribas Securities Services
"I just wanted to share with you that I've recently run follow up sessions at our Swedish office and I'm really pleased to say that the Babel training sessions have had a really positive impact on people there. Brilliant to see that this really made a difference."
Intercultural Awareness Programme
MTK Wireless Ltd
“The trainer made me feel relaxed despite [me] not wanting to take part in some of the activities.”
International Presentation Skills
UTC Aerospace