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Have you ever experienced the challenge of meeting a business associate in another country, or called a colleague overseas, only to realise that things are not making sense? Despite both of you speaking English, there seems to be a disconnect. Even though you both possess ample experience, finding common ground on the best course of action remains elusive. Your counterpart’s behaviour seems strange and leaves you uncertain about how to interpret it. Our Cultural Briefings will help you navigate these and many other situations.
We offer Cultural Briefings for Doing Business In... a wide range of countries. Click on each country for a sample Course Outline for our most popular courses: China, France, Germany, India, Italy, Japan, the Middle East, Spain and the US.
Inspired? Read our Doing Business In summary guides and contact us to discuss your specific needs.
One-to-one culture coaching offers many benefits particularly for executives tasked with leading diverse teams or moving into new job roles.
At its core, our coaching entails a series of purposeful conversations, with the aim of enabling you to avoid cultural pitfalls, gain the trust of your international counterparts and adjust your style and behaviour to work effectively across cultures.
Our experienced culture coaches possess an extensive array of tools and methodologies at their disposal; nevertheless, they don't adhere to a fixed procedure or framework. They will pose perceptive questions, attentively listen, contribute their unique standpoint, and introduce challenges and constructive critique when warranted.
Inspired? Read our case study Virtual Culture Coaching and contact us and book a call to discuss your specific needs.
In an increasingly interconnected world, equipping fresh graduates with cross-cultural skills is vital for nurturing business relationships with global customers and suppliers. However, the reality is that not all recent graduates possess these skills. To address this gap, Babel has introduced a series of high-impact and interactive cross-cultural awareness sessions encompassing multi-cultural team-working, international communication proficiency, and conflict resolution.
Inspired? Read our case study on Early Careers: Developing Intercultural Competence.
Contact us and book a call to discuss your graduate programme.
Communicating with others is an integral part of life. While most exchanges are easy and successful, there are times when communication is misunderstood, and relationships are damaged. When people work across cultures, the chances of this happening are much greater, as each member brings their own cultural conditioning of what is "normal" to the encounter.
Click here to download a Course Outline and contact us to discuss your specific needs.
Our Leading Across Cultures programme is aimed at executives who are leading people from different geographies or people with different cultural backgrounds and who want to understand how they can delegate, collaborate, and communicate more effectively.
Click here to download a Course Outline and contact us to discuss your specific needs.
Our Living and Working in the UK programme is aimed at expatriates recently arrived in the country who require practical advice to be immediately effective in their encounters with British colleagues, neighbours and their community.
Click here to download a Course Outline.
Inspired? Read our case study Living and Working in the UK and contact us to learn more.
People who complete the International Profiler (TIP™) process will become more self-aware and will be able to adopt behavioural strategies appropriate for the particular intercultural context that they are working in. It is a personal development process, based on a psychometric questionnaire resulting in a detailed personal feedback report. The development process also includes a feedback session from our certified coach.
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Our Working Across Cultures programme is aimed at people who are working with colleagues from different geographies or individuals with different cultural backgrounds. It will provide you with a framework with practical, actionable advice.
Click here to download a Course Outline.
Inspired? Read our case study High-Performing Multi-Cultural Teams and contact us to learn more.
Providing a world-class customer service is critical for all companies, but especially so if you work with international customers who expect the highest quality service standards. Our courses benefit all sales and customer care professionals, Front of House teams and shared service functions.
Click here to download a Course Outline.
Inspired? Read our case study Developing World-Class Customer Service and contact us to learn more.